Sub-process 2 - Define Properties

Purpose

Although the information on package weight, maximal package length, maximal package weight, etc. will not be printed on the shipping label, DPD requires this information for their planning. Therefore, BC must provide information on package weight so that API requests from BC can be accepted and processed by DPD. If this information is incomplete or missing, it will lead up to an error message during API requests and the shipping label cannot be printed.

How to define properties

Option 1

If the height, width, length, and weight have already been defined in the item attributes (see Master Data Preparation), only one step is left: Fill the rest of the fields under Properties

(1) Fill the maximal package length in CM. The user needs to ask the DPD account manager for this information. (2) Fill the maximal package weight in KG. The user needs to ask the DPD account manager for this information. (3) Fill the maximal girth in CM. The user needs to ask the DPD account manager for this information.

Option 2

The user can also fill in the properties on the DPD Setup page. In case the item attributes are not defined, the package weight defined under properties will be forwarded to DPD.

(1) Fill the package weight in KG. The user defines any desired package weight for his convenience. (2) Fill the maximal package length in CM. The user needs to ask the DPD account manager for this information. (3) Fill the maximal package weight in KG. The user needs to ask the DPD account manager for this information. (4) Fill the maximal girth in CM. The user needs to ask the DPD account manager for this information.

Attention

• The master data in the item card has priority. If the weights of items are defined as attributes on the item cards, they will always be forwarded to DPD.
• The purpose of communicating item attributes to DPD is to provide the estimated package weights, not the accurate package weights.
• In case the item attributes are not defined in the item card, the system will communicate the filled package weight to DPD under "Properties" on the DPD Setup page.
• The user will receive an error message if neither the item attribute nor property is filled.
• Please fill in the required information completely. Any missing information will lead up to an error message.
• Please pay close attention to the unit of measure during the filling of properties. Please use only the unit of measure that DPD accepts.