Sub-process 2 - Define Properties

Purpose

Although the information on package weight, maximal package length, maximal girth, etc. will not be printed on the shipping label, GLS requires this information for their planning. Therefore, BC must provide information on package weight so that API requests from BC can be accepted and processed by GLS. If this information is incomplete or missing, it will lead up to an error message during API requests and the shipping label cannot be printed.

How to define properties

Option 1

If the height, width, length, and weight have already been defined in the item attributes (see Master Data Preparation), only one step is left: Fill the rest of the fields under Properties.

(1) Choose the type of service. Types of service, which are provided by GLS. The user can choose either "Parcel" or "Express". (2) Choose a delivery time. Delivery time defines the latest time at which the recipient receives the delivery. For example, the option "09:00" means that the recipient should receive the package latest at 9:00 am. In case the service type "Parcel" is chosen, the delivery time will be between 9:00 and 17:00. There is no need to choose a delivery time. In case the service type "Express" is chosen, a delivery time must be chosen.
(3) Fill the maximal package length in CM. The user needs to ask the GLS account manager for this information. Fill the maximal girth in CM. The user needs to ask the GLS account manager for this information. (4) Fill the maximal girth in CM. The user needs to ask the GLS account manager for this information.

Option 2

The user can also fill in the properties on the GLS Setup page. In case the item attributes are not defined, the package weight defined under properties will be forwarded to GLS.

(1) Choose the type of service. Types of service, which are provided by GLS. The user can choose either "Parcel" or "Express". (2) Choose a delivery time. Delivery time defines the latest time at which the recipient receives the delivery. For example, the option "09:00" means that the recipient should receive the package latest at 9:00 am. In case the service type "Parcel" is chosen, the delivery time will be between 9:00 and 17:00. There is no need to choose a delivery time. In case the service type "Express" is chosen, a delivery time must be chosen.
(3) Fill the maximal package length in CM. The user needs to ask the GLS account manager for this information. (4) Fill the maximal girth in CM. The user needs to ask the GLS account manager for this information. (5) Fill package weight in KG. The user can fill in any desired weight for his convenience.

Attention

• The master data in the item card has priority. If the weights of items are defined as attributes on the item cards, they will always be forwarded to GLS.
• The purpose of communicating item attributes to GLS is to provide the estimated package weights, not the accurate package weights.
• In case the item attributes are not defined in the item card, the system will communicate the filled package weight to GLS under "Properties" on the GLS Setup page.
• The user will receive an error message if neither the item attribute nor property is filled.
• Please fill in the required information completely. Any missing information will lead up to an error message.
• Please pay close attention to the unit of measure during the filling of properties. Please use only the unit of measure that GLS accepts.